Our Services

At The Empowered Patient, we provide education, guidance, and practical support to help both patients and healthcare practices navigate medical billing and insurance with clarity and confidence.

For Patients

Benefit & Billing Education

Understanding your insurance shouldn’t feel overwhelming. We offer clear explanations of:

  • Deductibles, copays, and coinsurance

  • Explanation of Benefits (EOB) review

  • Claim denials and appeal options

  • Prior authorizations

  • Secondary insurance coordination

  • Out-of-network billing

  • Medical necessity determinations

Our goal is to empower you to ask the right questions and understand your financial responsibility before and after care.

For Medical Practices

Revenue Cycle Consultation

We support practices in strengthening billing processes and reducing denials through:

  • Denial trend analysis

  • Appeal process improvement

  • Coding documentation alignment

  • Prior authorization workflow evaluation

  • Secondary insurance processing review

  • Patient financial communication strategies