Welcome to the blog

Published on February 18, 2026 at 11:36 AM

Hi, I’m Connie Heltzel.

I work in healthcare revenue cycle management, where I see every day how confusing medical billing and insurance policies can be — for both patients and providers.

I created this platform to translate the language of insurance into clear, practical information you can actually use.

My goal is simple:
To replace confusion with clarity.

How Can We Help?

When you reach out, you may be feeling confused, frustrated, or even overwhelmed. Medical billing and insurance policies are complex — and you deserve clear answers.